Gusto Payroll Service

Gusto Payroll Service

gusto payroll reviews

Gusto offers telephone, email, and chat support during regular business hours. In addition to the support options available, Gusto offers a searchable knowledge base. Payroll processing can be intimidating to anyone, especially if you’ve never had to manage payroll or process payroll taxes. NerdWallet strives to keep its information accurate and up to date.

Health benefits are also not available in every state yet, although the company is working on adding these. Gusto is a popular payroll software that’s accessible to the smallest of employers. It is a full-service provider and manages payroll taxes under all of its plans. Plus, the multiple payment options, online onboarding tools, and variety of benefits it offers give you some flexibility, helping you provide attractive perks to potential new employees. Gusto is an easy-to-use payroll solution that seamlessly combines payroll, HR, onboarding, and benefits management.

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ADP is a widely-trusted payroll solution that also offers many other HR tools if you need them. Gusto is a beautiful-looking tool and a simple to use payroll, benefits, onboarding, and support platform designed for smaller companies. Numerous employees have reached out regarding company induced mental health issues and feelings of discrimination to upper management which are blatantly ignored.

Gusto launched in 2012 as ZenPayroll, a payroll software system. Since then, Gusto has added several additional human resources features including benefits and compliance support. I have been using Gusto for two years now and it does a great job of notifying us of work anniversaries, paydays, and paperwork deadlines. It has an easy-to-use interface and also has a wallet feature that allows you to manage your money better.

gusto payroll reviews

Gusto also partners with Gradvisor to provide Gusto users with access to 529 college savings plans for their employees. For these tax-advantaged savings accounts, you’ll have to pay $6 per month per participant, with an $18 a month minimum and no setup fee.

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For this version of Gusto payroll, pricing reflects the additional services you’ll access. You’ll have to pay a base price of $149 per month, along with $12 per month per employee you pay through the Concierge plan.

  • And though Gusto integrates with QuickBooks, if you already use Intuit accounting and tax software, adding QuickBooks Payroll may be a logical next step.
  • Gusto includes a time clock that your employees can use to clock in and out.
  • It makes it easier for them to get ahold of any tax documents without needing additional permissions.
  • Plus, you get access to all the Gusto payroll and employee benefits management features you need to recruit, onboard, engage, and retain employees past onboarding.
  • Many users have felt that the customer service doesn’t fully understand payroll and would like for them to be more expansive in their knowledge to help with in-depth questions and concerns.
  • Even if you’re a little late to work through payroll for the week, Gusto has your back.
  • This would also make it easier to compare scheduled vs. actually worked hours.

This information may be different than what you see when you visit a financial institution, service provider or specific product’s site. All financial products, shopping products and services are presented without warranty. When evaluating offers, please review the financial institution’s Terms and Conditions. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion® directly. Gusto is designed with dynamic startups and growing small businesses in mind. Cashout, an easy, fee-free paycheck advance option for when employees need money between paychecks. The advance goes into the employee’s Gusto Wallet and is automatically repaid when you run payroll.

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After clicking the Submit Payroll link, you’ll receive a confirmation that the money is being sent via direct deposit or that you can print checks for those who need it. There are no setup fees or penalties for canceling the service either. This allows you to test the service for a couple of payroll runs and cancel for no charge if it isn’t meeting your needs.

They can then access the software to see their paystubs, time off and year-end forms. This means that employees can log in to their accounts even after they have left your company.

  • However, credit score alone does not guarantee or imply approval for any credit card, financing, or service offer.
  • Free comparison toolto receive free, tailored quotes from trusted payroll providers.
  • I think that it has all the integrations that a business owner could need, but if you do rely on some specific and niche applications, then you might be out of luck in terms of integrations.
  • For example, you can’t automatically post and manage job listings.
  • No matter what your business does, you’ll need to make sure your workspace is fully equipped to handle your workflow.
  • One of the biggest knocks against Gusto is that their phone and chat support only operate on weekdays during normal business hours.

Request up to 40% of their estimated net wages in advance through the company’s Cashout program. Intuitive navigation scheme and clean interface make an otherwise tedious and time-consuming process much smoother. For Accounting & Bookkeeping, the following are essential features, and you should therefore expect to see a check in every box in this section.

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For healthcare providers to increase control over their finances with minimal time investment. At first glance, it seems there’s a price plan to suit most business sizes and budgets. However, if you don’t have an in-house HR pro or team, the Concierge Plan is the most comprehensive package, but it comes at a price. This is available for anyone on the higher paid plans (we’ll cover this further down in this Gusto review). For instance, you can customize job offer letters to reflect your company’s style using one of Gusto’s handy templates.

If you’ve set up an integration with a performance application , you see that data when you click the Performance tab. Gusto has its own performance review tool, but it’s not included in Core. You have to submit your own payroll taxes and filings to get those prices, though the sites do all the required calculations. QuickBooks Payroll costs between $45 and $125 per month , plus per-employee fees. Gusto includes time tracking tools that are particularly useful for businesses with hourly employees.

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The most enjoyable part of the job is the diverse group of individuals you work with to solve new problems. If you’re an ambitious person and want to make your job your life, there is a lot of room for growth here.

gusto payroll reviews

Robie has more than five years of content writing experience and specializes in writing about payroll and human resources software for small businesses. Mary Girsch-Bock is a former accountant and non-profit development specialist who began her freelance career reviewing software and never stopped. When not working on the next article or review, Mary spends time working on her first novel in Rio Rancho, New Mexico, where she lives with her family, two dogs, and two birds. In addition to these forms, Gusto also processes 1099s for any contract employees you may have, as well as both state and local taxes for all employees.

In addition to phone and chat support, Gusto also offers video guides, articles and other helpful resources for administrators, owners and employees. Plus, when you reach out to their customer support via phone or chat, you can trust that you’ll talk to an actual human rather than a robot. If you’re a small business trying to keep your costs down and optimize your headcount to more customer-facing roles, you may want to use Gusto software for the Human Resources components. gusto payroll login The HR support provided by Gusto payroll can allow you to keep your HR department small , especially if you opt for the Concierge service plan. Gusto software provides support for your employee’s PTO in each service plan. The lowest levels of Gusto plans allow you to create PTO policies and then track the time used. Concierge and Complete plans have better PTO functionality, allowing employees to request time off and receive approvals from managers within Gusto.

529 savings accounts, HSAs, FSAs, commuter benefits, workers’ compensation plans and life insurance plans. After you provide Gusto with some basic information, you can get a feel for the product through an interactive demo. Unlike some of its competitors, Gusto doesn’t charge a setup fee.

Gusto will complete and file all required paperwork with the state for each of your new hires. The forms include the new employee’s name, address, and Social Security number, along with the employer’s name, address, and federal employer identification number.

You can also receive alerts about changes to state and federal laws. We include product screenshots to give you a sense of this solution’s interface and usability. We use a rigorous software review process to create our unbiased, in-depth research.

These add-ons allow businesses to build customized benefits packages that employees can opt into. For small businesses that are soon to have or already have their own employees it’s important to find the best payroll software that can make the process seamless. Long gone are the days of paper pay stubs and now we can welcome direct deposit payday for all, in addition.


It has been really nice to be able to start an employee in shopify and have the onboarding process flow on to Gusto automatically. I can see myself quickly adding additional seasonal employees very quickly with this integration. The setup and people that help support throughout the process has made hiring my first few employees super simple and straightforward. Gusto’s customer support is available Monday through Friday from 8 AM-5 PM .

The latter method would probably be preferable if you had a large staff. Employees can get advances on their paychecks through the company’s Cashout program, available in 45 states at this writing. Individuals can request up to 40% of their estimated net wages for the next pay period (maximum $500) and get the cash as soon as the next day—or instantly with a Gusto debit card . Analytics and reporting in Gusto help your business gain top-level insight into your operations. This is because Gusto comes with powerful custom report building alongside a wide variety of pre-made reports. Additionally, if you purchase Gusto’s most expensive plan, your business gains access to a certified HR representative.

A $200 annual service charge covers all three tax-advantaged account types . Sign up to receive more well-researched small business articles and topics in your inbox, personalized for you. I noticed some of these trends when reading through its user reviews. Fit Small Business content and reviews are editorially independent. You should also be aware that you’ll be charged for all active employees whether that employee is paid or not. However, the difference between applications is usually how these features are presented.

This may influence which products we review and write about , but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. Our partners cannot pay us to guarantee favorable reviews of their products or services.

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